Terms and Conditions
Welcome to SilkThread also hereby known as “we”, “us” or “SILKTHREAD”. Please read these Terms & Conditions carefully before using this Site. By using the Site, you hereby accept these terms and conditions and agree to comply with this User Agreement. This Site is owned and operated by SILKTHREAD.
The Site reserves the right to change or update these Terms at any time without prior notice. Your continued use of the Site following changes means you accept those updates.
Introduction
The domain name www.silkthreadbd.com (referred to as "Website") is owned by "SILKTHREAD".
User Account & Security
You are responsible for maintaining confidentiality of your account and password. SilkThread shall not be liable for any loss arising from your failure to protect your account credentials.
Services
SilkThread provides online shopping services where users can purchase products through various payment methods. Upon placing an order, SilkThread will arrange shipment and you agree to make payment accordingly.
Privacy Policy
By using this website, you agree that you have read and accepted SilkThread’s Privacy Policy.
User Conduct
- No illegal, abusive or harmful content
- No virus, malware or harmful software upload
- No copyright or trademark infringement
- Must comply with laws of Bangladesh
Discount Policy
- Only one discount applicable at a time
- Gateway discount cannot be combined with coupons
Product Description
SilkThread tries to ensure accurate product descriptions but does not guarantee complete accuracy. If a product is not as described, you may return it unused.
Return & Replacement Policy
- Return within 03 days from delivery
- Product must be unused and undamaged
- Replacement depends on stock availability
- COD & shipping charges are non-refundable
How to Return
Contact SilkThread Customer Care by emailing silkthread.bd@gmail.com or calling 01623-726069 within 03 days after receiving your order.
Refund Policy
- Refund processed within 7–10 working days
- COD orders have no refund amount
- Online payment refunds go to original payment method
Payment & Shipping
SilkThread supports COD, Debit/Credit Cards, and Mobile Banking (bKash, Rocket). Delivery times may vary due to unforeseen circumstances.
Governing Law
These Terms are governed by the laws of Bangladesh and disputes shall be resolved in the courts of Dhaka.
Contact Information
Brand: SilkThread
Email: silkthread.bd@gmail.com
Phone: 01623-726069
Free Shipping
Free Shipping for orders
Return & Exchanges
Free Shipping for orders
Online Support
24 hours a day, 7 days a week
Flexible payment
Pay with Multiple Credit Cards
Contact Info
WhatsApp: 01623-726069
Phone: 01623-726069
email: silkthread.bd@gmail.com
Address: Miprur 2, Oposite of Stadium Gate no. 1. Dhaka
Quick Links
Infromation
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